Privacy Policy

Effective Date: April 9, 2026

Palmetto Startups LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact or lead inquiry form (name, email address, phone number, type of service requested)
  • Communicate with us by email, phone, or other channels
  • Subscribe to newsletters or marketing communications

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Process your business formation, growth advisory, or lending referral requests
  • Send you updates regarding your application status and account
  • Communicate about new services, promotions, or company news (with your consent)
  • Improve our website, services, and customer experience
  • Comply with legal obligations

3. SMS / Text Messaging Privacy

Palmetto Startups LLC respects your privacy and strictly protects your mobile data. We do not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

If you opt in to receive text messages from Palmetto Startups LLC, please note:

  • Message frequency varies based on your account activity and inquiries.
  • Message and data rates may apply depending on your mobile carrier.
  • You may opt out at any time by replying STOP to any message.
  • For help, reply HELP to any message or contact us at [email protected].

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., email providers, payment processors, and SMS delivery vendors as noted above).
  • Lending partners: If you request lending assistance, we may share relevant business information with vetted lending partners to facilitate your financing application. This will only be done with your knowledge and consent. (Note: As stated in Section 3, this sharing strictly excludes your mobile telephone number and SMS consent, which are never shared with third parties for marketing or promotional purposes).
  • Legal requirements: When required by law, regulation, or legal process.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Opt out of SMS messages by replying STOP
  • Request information about how your data is used

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: (864) 400-5015
  • Address: 33 Market Point Dr., Greenville, SC 29607